School of Technology, Innovation and Research (TIR)

  Business Process Reengineering Approach: From  Literature Review Engr. Md. Abdur Rashid, PhD Fellow Director (Admin & Finance) NAPD www.rashid-bd.info Introduction BPR is a very popular management tool for any organisation of its global competitiveness. The factor is how an organisation become more effective and efficient? Efficiency can be ensured at each stage of the business process. The business process has to abandon some unnecessary steps (Oke Oktavianty and Dwi Hadi Sulistyarini 2018) and resources. Take effective steps to enhance the benefit and sustain the future with global competition. BPR ensures the evaluation and gets re-design and re-construct and adds value. More benefits can be obtained from the BPR using the adoption of ICT. ICT is the number one variable to turn into dramatic improvement. But remember that ICT is the only unique addition to the process. small improvements are basic of these models. Like the reform model, the Business Process Reengineering (BPR

  Governance: The actual term governance comes from an ancient Greek word, kebernon, which means to steer. In current usage, to govern means to steer, control, and influence from a position of authority. Governance is an exercise of power for steering social systems, as well as a process by which organizations are directed, controlled, and held to account for their society. Good governance: •         Good governance has eight major characteristics: 1.     Public Participation 2.     Transparency 3.     Effectiveness and Efficiency 4.     Responsiveness 5.     Accountability 6.     Equity 7.     Inclusiveness 8.     Rule of Law What is the Relation Between ICT and Governance? ICT + Governance = E-Governance Why e-Government? ü Battling bureaucracy ü Improving efficiency ü Better Service delivery ü Strengthening governance and accountability   e-Government Definition: •         Basically e-government refers to the utilization of ICT including